Return & Exchange Policy – Lighthouse Leather

1. Inspection at Delivery

Customers must check color, size, quantity, and quality in front of the delivery agent.

No complaints or returns are accepted after the delivery is completed.

2. Return Conditions

You can decline the product at the time of delivery without any return fee.

Products must be unused and undamaged to be eligible for return or exchange.

3. Exchange Policy

Exchanges are allowed before product use.

Re-delivery or exchange will include additional delivery charges.

4. Warranty

All products come with a 180-day warranty for manufacturing defects.

Natural leather variations and slight color differences are not considered defects.

5. Non-Returnable Items

Used, damaged, or customized products are not eligible for return/exchange.

6. Policy Changes

Lighthouse Leather reserves the right to update the return/exchange policy anytime without prior notice.